The National Aerospace Laboratory NLR only supports registered users of GSP by answering questions, assisting in solving problems, development of new models or development of customized components, according to the limitations in the applicable license agreement. Optional support can be purchased.

Since GSP is continuously being extended and updated following user suggestions, we appreciate comments and bug reports of both users of the standard version as well as registered users.

When contacting for a support question, please report

•the GSP version number
The version can be found by clicking Help|About in the main program window, or alternately right-clicking the file icon of the GSP.exe file typically located in the installation directory, e.g. .\Program Files\NLR\GSP\, selecting Properties and looking in the Version tab sheet), and

•describe the problem, or systematically describe how the problem arises

•if possible do send the model/project so that is is easier for the GSP development team to reproduce the error

A list of Frequently Asked Questions can be found on the GSP home site at www.gspteam.com.